Terms & Conditions

Welcome to SRS Traders.

These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms & Conditions.

1. About SRS Traders

SRS Traders provides customers with traditional and natural products, including:

• Stone-Ground Pulses
• Milled Pulses
• Rokali Spices
• Oils
• Farm & Natural Products
• Pooja & Gau Products

Our products are presented with a focus on traditional processing and farm-to-home values.

2. Website Use

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent activities
• Attempt to gain unauthorized access to the website
• Interfere with website functionality
• Upload malicious software or harmful material
• Copy or misuse website content without permission
• Provide false information while placing an order

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on the website are accurate.

However, actual product appearance may vary slightly due to:

• Photography and screen settings
• Natural variation in agricultural products
• Packaging updates
• Availability of particular batches

For agricultural and natural products, minor variations in colour, texture, appearance, or characteristics may occur naturally.

4. Pricing

Product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, discounts, and other charges will be displayed where applicable before order completion.

In the event of an obvious pricing or technical error, SRS Traders reserves the right to review or cancel the affected order and provide an appropriate resolution.

5. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, we may contact the customer regarding the order and provide an appropriate resolution, including cancellation and refund where applicable.

6. Orders

When you place an order, you are making a request to purchase the selected products.

An order may be subject to verification and availability.

We reserve the right to cancel or refuse an order in circumstances such as:

• Product unavailability
• Incorrect pricing or technical error
• Suspected fraudulent activity
• Incorrect customer information
• Delivery restrictions
• Other legitimate business or legal reasons

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Return & Refund Policy.

7. Payment

Payments may be processed through third-party payment gateways.

By completing a payment, you confirm that you are authorized to use the selected payment method.

SRS Traders is not responsible for failures caused by third-party payment systems, banks, or financial institutions, although we will reasonably assist with transaction-related issues.

8. Shipping and Delivery

Orders will be delivered according to our Shipping Policy.

Estimated delivery periods are provided for guidance and may be affected by circumstances outside our reasonable control.

Please ensure that your delivery address and contact information are accurate.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

10. Intellectual Property

Unless otherwise stated, website content including:

• Logo
• Text
• Images
• Graphics
• Product descriptions
• Design elements
• Website layout
• Other original content

belongs to or is used by SRS Traders with appropriate rights.

You may not reproduce, modify, distribute, publish, or commercially exploit website content without prior written permission.

11. Third-Party Services

Our website may use third-party services such as:

• Payment gateways
• Delivery partners
• Analytics services
• Hosting providers
• Communication services

Use of these services may be subject to the respective third party’s terms and policies.

12. Limitation of Liability

SRS Traders will take reasonable steps to provide accurate product information and reliable services.

However, to the extent permitted by applicable law, SRS Traders will not be responsible for losses caused by circumstances outside its reasonable control, including technical failures, third-party service interruptions, transportation disruptions, natural events, or incorrect information provided by customers.

Nothing in these Terms is intended to exclude or restrict any consumer rights or legal protections that cannot lawfully be excluded.

13. Website Availability

We aim to keep the website available and functioning properly, but uninterrupted availability cannot be guaranteed.

We may temporarily suspend or modify the website for:

• Maintenance
• Updates
• Security
• Technical improvements
• Other operational reasons

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.

15. Changes to These Terms

SRS Traders may update these Terms & Conditions from time to time.

Updated terms will be published on this page with a revised “Last Updated” date.

16. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts/authorities having jurisdiction over the business, subject to applicable consumer protection laws.

17. Contact Us

SRS Traders
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Business Address]