Privacy Policy

At SRS Traders, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, place an order, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Full name
• Billing and shipping address
• Mobile number
• Email address
• Order and purchase details
• Payment-related information
• Information you provide when contacting us
• Website usage and technical information such as IP address, browser type, and device information

We only seek information that is reasonably necessary for providing our products and services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm and communicate order details
• Process payments through our payment partners
• Respond to enquiries and customer support requests
• Handle returns, refunds, exchanges, and complaints
• Improve our products, website, and customer experience
• Send important service-related communications
• Prevent fraudulent or unauthorized transactions
• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment service providers.

SRS Traders does not intentionally store complete debit card, credit card, UPI, banking passwords, or other sensitive payment credentials on its website. Payment information is handled by the applicable payment gateway according to its own privacy and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may help us:

• Remember your preferences
• Maintain shopping cart functionality
• Improve website performance
• Understand website traffic and usage

You may manage or disable cookies through your browser settings. Some website functions may not work properly if certain cookies are disabled.

5. Sharing of Information

We may share necessary information with trusted service providers when required to operate our business, including:

• Payment service providers
• Delivery and logistics partners
• Website and hosting service providers
• Technical service providers
• Customer support providers

We do not sell your personal information as a commercial product.

Information may also be disclosed when required by applicable law, court order, government authority, or for protecting our legal rights.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Marketing Communications

Where applicable, we may send promotional information about our products, offers, or updates.

You may request to stop receiving promotional communications by contacting us or using an available unsubscribe option.

8. Third-Party Links

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

SRS Traders is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies.

9. Children’s Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly request or collect personal information from children in circumstances where such collection is prohibited by applicable law.

10. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information, and withdrawing consent where applicable.

The Digital Personal Data Protection framework in India provides requirements concerning notice, consent, processing, and withdrawal of consent, subject to its applicability and commencement provisions.

For privacy-related requests, contact us using the details below.

11. Contact Us

SRS Traders
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Business Address]

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or applicable requirements.

Any updated version will be published on this page with a revised “Last Updated” date.